FAQ and Pre-Order

FAQ and Pre-Order2026-03-09T08:39:49-04:00
So… what exactly is an automatic mahjong table?2026-01-27T07:42:33-05:00

Think of it as your own little magic helper. You push the tiles into the center, the table shuffles everything for you, and — boom — brand-new walls pop up in under 3 seconds. No drama. No arguments. No “whose turn is it to shuffle?”

How does it actually shuffle the tiles?2026-01-14T10:33:16-05:00

Inside the table there’s a spinning chamber doing all the hard work. The tiles go in messy and come out perfect. It’s like watching laundry tumble but way more satisfying.

Do I need special tiles?2026-01-27T07:44:54-05:00

Yes — the tiles are specially “magnetized” so the table knows which side is down. Don’t worry, the tiles come with the table (2 sets of American mahjong tiles). Our tables support 40mm tiles.

How fast is it?2026-03-04T14:23:48-05:00

About 3 seconds. In the blink of an eye you’re ready for the next hand.

Is it loud?2026-01-14T10:42:34-05:00

Nope. Just a gentle whirring sound — like a little purr saying, “I’ve got you.”

Can I play American Mahjong on it?2026-01-14T10:43:18-05:00

Yes, yes, yes! American, Chinese, Riichi, Hong Kong… the table doesn’t care. It’ll shuffle for everyone. A game code change and special tiles are required.

Is there a lot of maintenance?2026-01-14T10:43:56-05:00

Not really.
A quick vacuum in the center once in a while, wipe the tiles (or you can buy the cleaner balls) don’t spill your wine near the tile chamber opening (please), and you’re good.

How long do these tables last?2026-01-14T10:44:40-05:00

Years. Many years. They outlast some marriages!
Think long-term relationship, not summer fling.

Are they heavy?2026-03-04T14:26:08-05:00

They’re solid — usually around 200 pounds.
But four friends can lift one easily, and if you’re buying from us, we handle all the delivery and setup for you.

Can I use it as a regular table?2026-01-14T10:45:53-05:00

Yep! Just pop the hard cover on and it becomes a dining table, poker table, snack table — whatever you need.

What happens if a tile gets stuck?2026-02-04T17:43:57-05:00

Rare, but it happens.
Lift the playfield, take the little troublemaker out, drop the top back on, and keep playing.
Check the Troubleshooting section.
Or call us — we love helping.

Is it kid- or pet-friendly?2026-01-14T10:47:11-05:00

Kids can’t get inside it and dogs can’t break it, but let’s avoid Cheerios and puppy paws in the tile chamber opening.

How does it plug in?2026-01-14T10:47:47-05:00

Regular wall outlet, nothing fancy. Use a Surge Protector.

Do you offer delivery and setup?2026-03-04T14:28:04-05:00

We deliver our mahjong tables fully assembled within a 200-mile radius of Broward County. On site, we provide setup as well as show you how to start and use the table, making sure you are confident before we leave.

What’s the warranty?2026-01-27T07:49:27-05:00

The Ascent Slim Automatic Mahjong Table by QX Mahjong comes with a 1-year warranty, and we’re always here for support long after that.

How do I clean the felt?2026-01-14T10:50:58-05:00

Lint roller. Soft brush. Low-suction vacuum.
That’s it. Easy.

Can I customize my table?2026-03-04T14:30:23-05:00

Yes! Upgrade your felt color, pick a different tile color, or choose from several table frame colors. Any questions, give us a call: (561) 345-4216.

What if I’ve never used one before?2026-02-16T08:49:06-05:00

Then you’re about to fall in love.
Seriously — after your first shuffle cycle!

What if you forget a tile?2026-03-04T14:27:11-05:00

If you forget a tile or accidentally leave one out, just open the console using the opposite red buttons and put them in. Then shut the console again using one red button.

Are all Table sales final?2026-02-24T14:34:19-05:00

Yes. Once an order is placed, and a deposit has been given, it cannot be canceled or refunded. The only exception? If your table shows up damaged when delivered. In that case, we’ll absolutely help.

For more information, view our Terms and Conditions.

Why might product colors look different in person?2026-01-14T10:55:37-05:00

We polish up our photos so you can see all the lovely details online. Screens, lighting, and real life can all play tricks on color—so we can’t accept returns just because the shade looks a little different in person.

Are there any delivery charges?2026-03-04T14:33:21-05:00

Yes. Delivery costs depend on where you live in Florida.

0-20 mile radius $100.00
21-50 mile radius $150.00
51-100 mile radius $200.00
101-150 mile radius $250.00
151-200 mile radius $300.00

For safety and accessibility reasons, we can only deliver tables with elevator access. In buildings without elevators, delivery will be made to the first-floor landing.

What warranty is provided?2026-01-27T07:53:09-05:00

The Ascent Slim Automatic Mahjong Table by QX Mahjong comes with a 12-month local warranty, covering mechanical and electronic defects. The warranty does not cover:

  • Misuse or improper handling
  • Accidental drops of poker chips
  • Water damage
  • Wear and tear
Can I replace parts if needed?2026-01-27T07:54:06-05:00

Yes! We provide replacement parts for QX Automatic Mahjong Tables. Parts such as files, motors, and control panels. Contact us for pricing and availability (561) 345-4216.

Placed Orders2026-02-24T14:36:10-05:00

Once you place a pre-order for the Ascent Slim Automatic Mahjong Table by QX Mahjong, it’s officially yours. Pre-orders are final sale, and we can’t swap them for other products—even if the manufacturer takes the scenic route getting it to us.

For more information, view our Terms and Conditions.

Sale Items2026-01-14T12:21:22-05:00

Sale items are FINAL SALE. Once they’re yours, they’re yours—no returns, no exchanges.

Damaged Table2026-03-04T14:31:28-05:00

We pack and ship your table unassembled with care (seriously, we baby them). If something goes wrong during delivery via a 3rd-party shipper, reach out and we’ll help sort it out.

Troubleshooting2026-01-28T11:41:31-05:00

Something acting up? Don’t panic. Start with our “Everything You Need to Know Video Guides. The videos will walk you through the usual suspects step by step.

(Click here to watch the videos)

“I came for the tiles, stayed for the friendships—and Bam Good Tables keeps the game flowing.”

So… what exactly is an automatic mahjong table?2026-01-27T07:42:33-05:00

Think of it as your own little magic helper. You push the tiles into the center, the table shuffles everything for you, and — boom — brand-new walls pop up in under 3 seconds. No drama. No arguments. No “whose turn is it to shuffle?”

How does it actually shuffle the tiles?2026-01-14T10:33:16-05:00

Inside the table there’s a spinning chamber doing all the hard work. The tiles go in messy and come out perfect. It’s like watching laundry tumble but way more satisfying.

Do I need special tiles?2026-01-27T07:44:54-05:00

Yes — the tiles are specially “magnetized” so the table knows which side is down. Don’t worry, the tiles come with the table (2 sets of American mahjong tiles). Our tables support 40mm tiles.

How fast is it?2026-03-04T14:23:48-05:00

About 3 seconds. In the blink of an eye you’re ready for the next hand.

Is it loud?2026-01-14T10:42:34-05:00

Nope. Just a gentle whirring sound — like a little purr saying, “I’ve got you.”

Can I play American Mahjong on it?2026-01-14T10:43:18-05:00

Yes, yes, yes! American, Chinese, Riichi, Hong Kong… the table doesn’t care. It’ll shuffle for everyone. A game code change and special tiles are required.

Is there a lot of maintenance?2026-01-14T10:43:56-05:00

Not really.
A quick vacuum in the center once in a while, wipe the tiles (or you can buy the cleaner balls) don’t spill your wine near the tile chamber opening (please), and you’re good.

How long do these tables last?2026-01-14T10:44:40-05:00

Years. Many years. They outlast some marriages!
Think long-term relationship, not summer fling.

Are they heavy?2026-03-04T14:26:08-05:00

They’re solid — usually around 200 pounds.
But four friends can lift one easily, and if you’re buying from us, we handle all the delivery and setup for you.

Can I use it as a regular table?2026-01-14T10:45:53-05:00

Yep! Just pop the hard cover on and it becomes a dining table, poker table, snack table — whatever you need.

What happens if a tile gets stuck?2026-02-04T17:43:57-05:00

Rare, but it happens.
Lift the playfield, take the little troublemaker out, drop the top back on, and keep playing.
Check the Troubleshooting section.
Or call us — we love helping.

Is it kid- or pet-friendly?2026-01-14T10:47:11-05:00

Kids can’t get inside it and dogs can’t break it, but let’s avoid Cheerios and puppy paws in the tile chamber opening.

How does it plug in?2026-01-14T10:47:47-05:00

Regular wall outlet, nothing fancy. Use a Surge Protector.

Do you offer delivery and setup?2026-03-04T14:28:04-05:00

We deliver our mahjong tables fully assembled within a 200-mile radius of Broward County. On site, we provide setup as well as show you how to start and use the table, making sure you are confident before we leave.

What’s the warranty?2026-01-27T07:49:27-05:00

The Ascent Slim Automatic Mahjong Table by QX Mahjong comes with a 1-year warranty, and we’re always here for support long after that.

How do I clean the felt?2026-01-14T10:50:58-05:00

Lint roller. Soft brush. Low-suction vacuum.
That’s it. Easy.

Can I customize my table?2026-03-04T14:30:23-05:00

Yes! Upgrade your felt color, pick a different tile color, or choose from several table frame colors. Any questions, give us a call: (561) 345-4216.

What if I’ve never used one before?2026-02-16T08:49:06-05:00

Then you’re about to fall in love.
Seriously — after your first shuffle cycle!

What if you forget a tile?2026-03-04T14:27:11-05:00

If you forget a tile or accidentally leave one out, just open the console using the opposite red buttons and put them in. Then shut the console again using one red button.

Are all Table sales final?2026-02-24T14:34:19-05:00

Yes. Once an order is placed, and a deposit has been given, it cannot be canceled or refunded. The only exception? If your table shows up damaged when delivered. In that case, we’ll absolutely help.

For more information, view our Terms and Conditions.

Why might product colors look different in person?2026-01-14T10:55:37-05:00

We polish up our photos so you can see all the lovely details online. Screens, lighting, and real life can all play tricks on color—so we can’t accept returns just because the shade looks a little different in person.

Are there any delivery charges?2026-03-04T14:33:21-05:00

Yes. Delivery costs depend on where you live in Florida.

0-20 mile radius $100.00
21-50 mile radius $150.00
51-100 mile radius $200.00
101-150 mile radius $250.00
151-200 mile radius $300.00

For safety and accessibility reasons, we can only deliver tables with elevator access. In buildings without elevators, delivery will be made to the first-floor landing.

What warranty is provided?2026-01-27T07:53:09-05:00

The Ascent Slim Automatic Mahjong Table by QX Mahjong comes with a 12-month local warranty, covering mechanical and electronic defects. The warranty does not cover:

  • Misuse or improper handling
  • Accidental drops of poker chips
  • Water damage
  • Wear and tear
Can I replace parts if needed?2026-01-27T07:54:06-05:00

Yes! We provide replacement parts for QX Automatic Mahjong Tables. Parts such as files, motors, and control panels. Contact us for pricing and availability (561) 345-4216.

Placed Orders2026-02-24T14:36:10-05:00

Once you place a pre-order for the Ascent Slim Automatic Mahjong Table by QX Mahjong, it’s officially yours. Pre-orders are final sale, and we can’t swap them for other products—even if the manufacturer takes the scenic route getting it to us.

For more information, view our Terms and Conditions.

Sale Items2026-01-14T12:21:22-05:00

Sale items are FINAL SALE. Once they’re yours, they’re yours—no returns, no exchanges.

Damaged Table2026-03-04T14:31:28-05:00

We pack and ship your table unassembled with care (seriously, we baby them). If something goes wrong during delivery via a 3rd-party shipper, reach out and we’ll help sort it out.

Troubleshooting2026-01-28T11:41:31-05:00

Something acting up? Don’t panic. Start with our “Everything You Need to Know Video Guides. The videos will walk you through the usual suspects step by step.

(Click here to watch the videos)

“I came for the tiles, stayed for the friendships—and Bam Good Tables keeps the game flowing.”

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